Privacy Policy
Privacy Policy for ahasbooks.lk (Ahas Publishers & Books)
Ahas Publishers & Books is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our website, www.ahasbooks.lk.
1. Information We Collect
We collect information to process your orders, provide excellent service, and improve your shopping experience.
A. Information You Provide Directly:
Account Data: Name, email address, phone number, physical address, and password when you register an account.
Transaction Data: Payment information (though processed securely by third-party payment gateways and not fully stored by us), order details, and shipping information.
Communications: Information shared when you contact customer support, post reviews, or interact with us via email.
B. Information Collected Automatically:
Usage Data: Details about how you use the Site, including your IP address, browser type, pages viewed, time spent, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track shopping cart contents, recognize you upon return visits, and analyze Site usage patterns.
2. How We Use Your Information
We use the collected data for the following purposes:
Fulfillment: To process, confirm, and deliver your orders and manage your account.
Communication: To send you updates on your order status, respond to inquiries, and send marketing communications (where consent is given).
Site Improvement: To personalize your experience, analyze trends, and monitor the performance and security of the Site.
Legal Compliance: To prevent fraud, resolve disputes, and enforce our Terms and Conditions.
3. Sharing Your Information
Ahas Publishers & Books only shares your information as necessary to conduct business or comply with law:
Vendors/Partners: We share necessary information (like name, shipping address, and phone number) with the Vendors who list and fulfill products you purchase on ahasbooks.lk.
Service Providers: We engage trusted third parties (such as payment processors, shipping carriers, and IT service providers) to perform functions on our behalf.
Legal Requirements: We may disclose information if required by law or in response to a court order or subpoena.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against accidental loss, unauthorized access, misuse, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights and Choices
Account Access: You can access and update your account information at any time by logging into your account on the Site.
Marketing Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Ahas Publishers & Books
314/5/L2
Avissawella Road,
Mulleriyawa,
Sri Lanka
Web: www.ahasbooks.lk
Email: ahaspublishers@gmail.com
Contact Number: +94 76 9720866